At Inkryo, every product is made to order. We strive to provide high-quality products and excellent customer service. Please read our return and refund policy carefully before placing an order.
Returns
As our products are custom-made and printed on demand, we do not accept returns or exchanges for:
- Incorrect size selected by the customer
- Change of mind
- Color variations caused by screen settings
- Incorrect shipping information provided by the customer
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
To process your request, please provide:
- Order number
- Clear photos of the product
- Description of the issue
After verification, we will offer either:
- A replacement product, or
- A full refund
Refunds
Approved refunds will be processed to the original payment method within 5–10 business days. Processing times may vary depending on your payment provider.
Order Cancellation
Orders can only be cancelled before production begins. Once production starts, cancellations are not possible as the item is custom-made.
Shipping Delays
We are not responsible for delays caused by:
- Courier services
- Weather conditions
- Customs clearance
- Other circumstances beyond our control
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Email: support@inkryo.com